If an item is out of stock, or if you want more than what is available, you have the option to pre-order. Our estimated delivery time for pre-orders is between 3-4 weeks. We will be in touch as soon as your pre-ordered items are ready to be dispatched.

Yes, you can purchase our digital Siafu Home gift cards on our website by clicking here.

Available in nine denominations, our digital gift cards are delivered to the recipient’s email address on your chosen date.

In the instance that a gift card is not redeemed in full, the balance can be spent on future orders. Gift cards do not expire, and can be redeemed at any time. Gift cards can only be redeemed from our online store or at our workshop showroom. Gift cards cannot be exchanged for cash.

Yes we do! You can get free shipping on all orders of KES10,000.

Unfortunately, we are currently unable to offer international shipping. But don't worry! Our team is working hard to bring you the opportunity to shop worldwide soon. Sign up for our newsletter at the bottom of our site to stay up-to-date with our latest updates and be the first to know when international shipping is made available.

We will ship all products we have in stock to in line with our standard shipping timelines.

• Nairobi: Same-day deliveries for orders placed Monday-Friday before 2pm.
• Outside Nairobi within Kenya: 2-5 working days.

Your pre-ordered items will then be dispatched to you as soon as they are ready. Please note: pre-ordered items have an estimated delivery time of 3-4 weeks.

If your order is over KES10,000 you qualify for free shipping and both your orders will be delivered free of charge.

Absolutely! We love sharing the craft behind our products. Contact us to schedule a visit to the workshop and buy direct from our showroom.

Our products are made from 100% cotton sourced locally from Kenya and Uganda.

Yes, sustainability is a key focus for us. We strive to minimize our environmental footprint by using natural materials, reducing waste and supporting eco-friendly production methods.

Made from 100% cotton, our products are colourfast and can either be hand washed or machine washed using a soft base detergent/soap. We recommend washing at a temperature of 25 degrees or lower. Do not bleach.

Kindly refer to our returns and exchanges policy.

Absolutely! We understand the importance of personalization. Check out our custom textiles page for more information. Please note minimum order quantities for custom orders apply. 

Yes, we do offer wholesale opportunities for retailers interested in stocking our products. Click here for more information about how to become a Siafu retail partner.

Email us at info@siafuhome.com. Alternatively, call or WhatsApp us on: +254759835515